NETCC Reaches 1,900 Approved Solar and Battery Retailers

NETCC Reaches 1,900 Approved Solar and Battery Retailers
If you’re shopping for solar panels or a home battery, choosing a company you can trust is one of the most important steps. In Australia, the New Energy Tech Consumer Code (NETCC) helps make that decision easier.
As of September 2025, more than 1,900 retailers have been approved under the NETCC. This milestone shows just how widely the program has grown since replacing the old Approved Solar Retailer scheme in 2023.

What Is the NETCC?

The NETCC sets national standards for companies selling and installing solar, batteries, EV chargers and other emerging energy tech. Retailers who become NETCC Approved Sellers must follow strict rules around:

  • Honest and transparent advertising
  • Clear and fair contracts
  • Quality installations
  • Warranty and after-sales support
For customers, it’s a safeguard that helps cut through the noise in an increasingly busy solar and battery market.
See our full guide to solar battery warranties

How the NETCC Administrator Protects Consumers

Reaching 1,900 Approved Sellers isn’t just about numbers  it’s about accountability. The Administrator protects the program’s integrity by:

  • 1. Rejecting applications that don’t meet requirements
  • 2. Investigating complaints from customers and sanctioning those in breach
  • 3. Conducting compliance audits to make sure standards are upheld
This means Approved Sellers are continuously monitored, not just approved once and left unchecked.

Key Compliance Figures from the Past 12 Months

Alongside record approvals, the NETCC has been actively managing applications and complaints between September 2024 and August 2025:

  • 640 new applications received
  • 6.56% rejected for failing to meet standards
  • 270 complaints lodged by customers
  • 219 complaints closed during the year
  • 68 compliance actions taken, including suspensions and removals
These numbers show that while most companies are doing the right thing, the NETCC is holding others accountable.

Why Being NETCC Approved Matters for Rebates

For many rebate and incentive schemes, working with an NETCC Approved Seller isn’t optional it’s mandatory.

This means if you’re planning to claim a rebate, checking your installer’s NETCC status is one of the first things you should do.

Why This Milestone Matters for Homeowners

For anyone planning a solar and battery installation, the growth of NETCC Approved Sellers means:

  • More choice of trusted retailers across Australia
  • Stronger consumer protection backed by active monitoring
  • Greater confidence when investing in solar and battery systems
With federal and state battery rebates driving demand, ensuring your retailer is NETCC Approved is one of the simplest ways to safeguard your purchase.

Final Word

The NETCC hitting 1,900 Approved Sellers is a major milestone for the Australian solar and battery industry. It reflects not only the program’s growth but also its role in maintaining higher standards across the market.
For homeowners, that means better protection, more transparency, and greater peace of mind when making the switch to solar and storage.
 
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